Gemeente Oss - Customer Case
Enhancing accessibility and user experience with a website redesign focused on greater inclusivity, visual appeal, and ease of navigation.
The municipality of Oss, a thriving community in North Brabant, Netherlands, sought to improve its digital services to better serve its diverse population of over 92,000 residents. As more citizens turned to the internet for information, the existing website’s outdated design and limited accessibility posed challenges.
To address these issues, Oss launched a comprehensive website redesign focused on inclusivity, user-friendliness, and accessibility to ensure easy access to information for all users, including families, seniors, and entrepreneurs.
The Challenge
With Oss’s growth and an increasing reliance on digital platforms for municipal information, the need for an accessible, user-friendly website became clear. The previous site, while functional, struggled to meet the diverse needs of families, seniors, and entrepreneurs, presenting opportunities to improve accessibility and user experience. Oss recognized the need for an updated digital platform that would be easy to use and accessible to everyone in the community.
The Solution
In response, Oss collaborated with GX to launch a complete website redesign, prioritizing inclusivity, ease of navigation, and accessibility. GX’s expertise helped the municipality implement high-contrast visuals, screen reader compatibility, alternative text for images, and full keyboard navigation.
This collaboration not only enhanced the site’s visual appeal but also made it accessible to all residents, creating a user-friendly digital platform that fosters better service delivery and community engagement.
Download the Customer Case and learn how Oss:
- Created a modern, visually appealing design that reflects the municipality’s identity
- Focused on making the site inclusive with features like high-contrast visuals and screen reader compatibility
- Improved navigation and enhanced search functionality to improve ease of use for all residents
- Delivered a digital platform that facilitates efficient service delivery and greater community engagement
Is Your Website Accessible?
Find out by running a quick accessibility scan! Ensure your site is inclusive for all users—make it easier for everyone to access your content. Start your accessibility scan now!